We put your clinic on
Your appointments are loaded from your practice software's export. We set up the number, the text with your clinic's name, and the send hour. Reception needs half an hour of it, once.
Appointment confirmations · dental clinics
One tap is worth twenty phone calls.
acudda messages the day's patients and collects the answers for you: who is coming, who isn't, and who needs a call. Reception is left with two calls, not thirty.
Book a demo Clínica Aurora
Good morning, Lucía. Do you confirm your appointment today at 11:30 at Clínica Aurora?
1 · Lucía, the patient, replies2 · Reception sees it
Every reply updates reception’s agenda.
01 — One day's work
The same day, asked and not asked.
One board, one switch. Left of it is the day you already have; right of it is the same day after one message went out at breakfast. Nothing changes except when you found out.
Your clinic
one day of clinic · 5 chairs × 8 hours · at your €100 and your 12%
Chair09:0010:0011:0012:0015:0016:0017:0018:00
Chair 1
Lucía
—empty · 10:00
Rosa
Marc
Nuria
Jorge
Pilar
Iván
Chair 2
Ana
Diego
Sofía
Marta
—empty · 15:00
Elena
Pau
Rocío
Chair 3
Bruno
Clara
—empty · 11:00
Teo
Berta
Iker
Vega
Leo
Chair 4
Sara
Aitor
Noa
Gael
Irene
—empty · 16:00
Alba
Raúl
Chair 5
Emma
Unai
Lola
Adrià
Julia
Óscar
—empty · 17:00
Biel
Swipe the day sideways →
Five chairs sat empty and nobody said a word. You found out at 10:00, and then again, and then again — one at a time, each time too late to fill it.−€500
€80–300One chair slotWhat an hour of chair is worth in this trade, before anybody sits in it. Drag the ticket dial to your own figure.
25–30%Calls never picked upOf the calls a clinic gets, roughly a quarter go unanswered. Confirming by phone means playing that game in both directions.
acudda's job is the notice at breakfast. Putting somebody into a freed slot is still the desk's call — it just has a whole morning to do it in, instead of a minute. And a patient who never taps anything is not a no-show: they go on the call list, not into the bin.
02 — The whole of it
Four numbers, and the rest is detail.
Nobody has to learn a new program. There is a send hour, three buttons, and an agenda that changes colour.
3Buttons
1Send a day
08:00Unless you say otherwise
0Changes to your software
Before you start
08:00
Today's reminders go out
At the hour you fixed, acudda writes to every patient you are seeing today who has a mobile on file and whose hour has not passed yet. One message each.
During the day
The patient taps a button
Confirm, I can't make it, or Please call me — with a morning or afternoon window, and a line of their own if they leave one. If they write instead of tapping you see it as Wrote: nothing changes by itself.
All morning
Reception opens the agenda
Green, confirmed. Red, the ones who are not coming — the slot is free early, with the day still ahead of it. Amber, a short call list in appointment order. The rest is not touched.
03 — What it doesn't do
What acudda does not do.
An automatic reminder walks into your patients' day. These limits are written into the product, not into a brochure.
01
It says nothing clinical
The message carries the patient's first name, the clinic's name, the date and the time. That is the entire template. Never the treatment, never a note from the file.
02
It decides for nobody
Whoever does not answer gets no automatic chasing and no automatic cancellation. They go on a list so that somebody on your team decides.
03
It does not refill the slot
When somebody drops out, who goes into that hour is reception's call. acudda's job is the notice in the morning — with the day still ahead of it, instead of at the hour.
04
It sends once
One message per patient per day, for that day. No reminder at 72 hours, none at 48, and nothing arriving a second time because the first was ignored.
05
It gives up quietly
After two sends that do not get through to the same patient it stops trying, and puts them in front of a person instead of writing into the void.
06
It does not find you patients
acudda is not a directory and not a marketplace. It does not sell your free hours and it does not compete with your clinic. It works with the patients you already have.
04 — Your patients' data
Seven things about a patient. None of them clinical.
Where it runs
In the European Union
What this page does
It called nobody
What the message says
A first name and an hour
05 — Straight answers
Frequently asked questions
“Our software already sends SMS.”
And how many people answer one? An SMS does not come back. With buttons the answer arrives on the agenda, and the agenda tells reception exactly who to ring.
“We already confirm by hand.”
Then you know what that costs you every morning. This leaves reception ringing only the amber ones, which on a normal day is a handful.
“Who fills the chair that came free?”
You do. acudda's job is the notice in the morning; who goes into the slot is the desk's call. It just gets a morning to make it instead of a minute.
“What if nobody replies at all?”
No reply is not a no. They land on the call list with everything else that needs a human, and somebody rings them.
“What if they write instead of tapping?”
You see it on the agenda as Wrote, with the sentence kept exactly as they typed it, and you decide. Free text never changes the state of an appointment on its own.
“Do we have to change our software?”
No. Your appointments are loaded from the export your practice software already produces, and phone bookings get typed in. Your agenda stays where it is.
“Will patients recognise it?”
The message carries your clinic's name and refers to an appointment the patient booked themselves, on the same day they are due in.
“Why WhatsApp?”
Because it is already on the patient's phone. No app to install, no account and no password — the message lands in the same thread as everything else they read.
Demo
Run it on your next full day with the switch on the right.
Twenty minutes. Load the schedule you already export, pick the hour the message goes out, and compare the gaps with the day before. That comparison is the whole pitch.
Or write us: [email protected].